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Privacy & Security Policy

Bumble and Bee Studio processes personal data both as a processor and controller as defined by the General Data Protection Regulation (GDPR). Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.

 

How We Collect Information


We collect personal information when you make a purchase (through our own website or sales channels - including Etsy.com), sign up to receive our email updates; or contact us with a comment, question or complaint through our website chat service. This may include, for example, your name, email address, postal address, and telephone number.

 

What we use your Information For


When you make a purchase, we collect information for payment processing including your name, email, address and telephone number. We will use and store your information to keep a record of your past purchases. We also use it to tailor our email messages and to enhance our product offerings to you in the future. We will never sell or distribute your personal information to any third party. 

 

Customer Service


When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We will (unless you request otherwise) retain this information to assist you in the future. We may also use your feedback, suggestions and comments to monitor and/or improve our products or website.

 

Website Information Collected


You can visit our websites (bumbleandbee.se or bumbleandbeestudio.com) without telling us who you are or providing us with any personal information. However, if you wish to create a user account some personal information is required. By withholding this information, you will not be able to create a user account and have access to features such as quick order status, viewing past purchases, and saving additional details to make future orders easier and faster.

 

Additionally, we collect the I.P. (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

 

We use cookies and similar technologies to collect information about the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognise you when you return. We use cookies to better understand your use of our website so that we may continue to refine and improve the website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on our website. The information collected through cookies may be combined with other identifiable personal information (such as demographic information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation.

 

Security and Personal Information


Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorised access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorised service providers who require such information for the purposes described in this Privacy & Security Policy.

To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

 

International Privacy Laws


If you are visiting our website from outside Sweden please be aware that you are sending information (personal data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside your country of residence. These countries may not have similar data protection laws as comprehensive or protective – however, our collection, storage and use of your personal data will at all times continued to be governed by this Privacy & Security Policy.

 

Policy Changes


We may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.

 

This Privacy & Security Policy was updated on 15th May, 2018.

 

Contact Us


You may contact us at any time to:

-        Request information that Bumble and Bee Studio has about you

-        Correct or update any information that Bumble and Bee Studio has about you

-        Delete any information that Bumble and Bee Studio has about you.

 

To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.

 

Our contact information is as follows:

 

BUMBLE AND BEE STUDIO CUSTOMER SERVICES

GRANSÄNG 7

57194 NÄSSJÖ

SWEDEN

+ 46 (0) 380 377 815